Privacy
We collect information you submit, such as name, contact details, product interest and messages, plus payment, carrier, tracking and notification records needed to process and deliver a purchase. If you request a live inspection, we also store your preferred appointment time and time zone solely to arrange and confirm that service; the request is not an automatic booking and does not require marketing consent. The order-status page verifies the complete order number and checkout email against the existing order record, returns only buyer-facing order and shipping fields, and prevents response caching. Transactional shipping notices are sent only to the customer email attached to the paid order and do not require marketing consent. With your analytics choice, we record anonymous session events, page paths, product actions, campaign parameters and referring domains to measure acquisition; we do not store IP addresses or browser fingerprints in this analytics record. When you submit an inquiry or begin checkout, this campaign attribution may be linked to the request or order so we can measure channel performance. Meta, TikTok or Google advertising tags load only when configured and you choose advertising measurement. You can change these choices at any time from the privacy control. Optional buyer follow-up is recorded separately and used only when you actively opt in; it can include inspection updates and incomplete-checkout reminders for the requested piece. Authorized messages and their delivery results are retained as a customer-service record. You can ask us to stop at any time. We use data to answer requests, operate orders, prevent abuse and meet legal obligations. We do not sell personal information. Necessary data may be shared with hosting, messaging, payment, logistics or professional service providers and retained only as reasonably needed. You may request access, correction or deletion through the inquiry form.